Delivery Information

Delivery Terms

At Polleo Sport, we believe that being fit isn't a goal – it's a lifestyle.

That's why we pack every order with the same care you put into building your physique: thoroughly and with great effort.

Our team ensures every package arrives safely and promptly – because we know that every day without your routine is a step back.

💪For your top performance, we're here with top service. 🎯 Because every effort deserves the support it needs.

Below you'll find all the information about delivery – simple, clear, and easy to follow.

For all orders over €49.99, you can choose free shipping or a gift*
Valid only for standard parcels (up to 30 kg and standard dimensions up to 50x50)
Not valid for oversized or heavier shipments (>30 kg)
Oversized items: mats and tatami pads, fitness machines (treadmills, bikes, rowers, multi-gyms...), barbells, punching bags, etc.

Always free, regardless of order value
No gift can be selected when picking up in-store for orders over €49.99
Orders are shipped from the central warehouse – you will be notified by email when your order is ready for pickup
No deliveries on weekends
Oversized shipments cannot be picked up in-store – cargo delivery applies instead

GLS:

*Or gift – only one option available (gift or shipping)

Delivery of oversized products (>30 kg)
Cost: €10.00 per order
Delivery time: up to 10 working days
Delivery to the building entrance only (no carrying inside)
Oversized items: fitness machines, punching bags, tatami and mats, barbells, etc.

For those who want to receive their order quickly and without long waits

Choose priority order and enjoy excellent delivery service – we know how important consistency, routine, and motivation are without interruptions.

🔝Your order goes straight to the top of the list
🕒Processing within 1–2 hours and shipping the same or next working day at the latest
💡Available only for in-stock items
💰Priority processing surcharge: €2.99
📦Delivery by courier service – we cannot guarantee a specific delivery date
💳For bank transfer payments, processing may be delayed by 1–2 working days (depending on payment receipt)

Tracking: Tracking number will be sent by the courier
Deliveries to islands and remote areas: possible, but may take up to 7 working days
If you’re unavailable: The courier will try again or contact you
Do not change the shipping or payment method after placing your order
To change your delivery address, use the link provided by the courier service